The Najm | نجم app is a mobile service from Najm for Insurance Services designed to make vehicle accident reporting and related insurance services more convenient for drivers in Saudi Arabia.
Instead of relying only on traditional communication methods after a traffic accident, eligible users can use the app to report an accident, provide information about the accident location, follow the progress of a report, and access other useful insurance-related services.
The application is available for iPhone through the Saudi Arabian App Store and supports both Arabic and English. Apple lists Najm for Insurance Services as the developer.
What Is the Najm | نجم App?
Najm | نجم is an official mobile application from Najm for Insurance Services.
The app is designed to help drivers and customers of participating insurance companies manage certain accident-related services through their smartphones.
One of its main purposes is to simplify the process of reporting a traffic accident and help provide accurate location information so that a Najm investigator can be assigned appropriately.
The service is intended for accidents that occur within Najm’s coverage area in Saudi Arabia.
Main Features of the Najm App
The Najm application provides several services related to vehicle accidents and insurance.
Accident Reporting
One of the main functions is the ability to report a traffic accident through the application.
The app is designed to help users provide the necessary accident information and location details.
Accident Scene Photos
Users can use the application to take photos of the accident scene.
Accident images can provide useful information about the situation and are part of the app’s accident-reporting functionality.
Follow Accident Status
After reporting an accident, users can follow the status of the case through the application.
This provides a way to stay informed about the progress of the accident report.
Investigator Location and Arrival Information
The app can provide information about the expected arrival time of the assigned Najm investigator.
It also supports map-based tracking of the investigator, where the relevant service is available.
Accident Report Tracking
Users can follow the progress of an accident report from the initial report through the stage where the report is sent to the relevant insurance company.
This can make it easier to keep track of the case without repeatedly contacting the service for basic status information.
Insurance Policy Information
The application also provides a way to check the status of a vehicle insurance policy.
This can be useful for drivers who want to access insurance-related information from their mobile device.
Najm App for Drivers in Saudi Arabia
The Najm app is particularly relevant to drivers who are involved in eligible traffic accidents within the company’s coverage area.
Because the service relies on location information, users should make sure that location services are available when they need to report an accident.
Accident coverage and service availability can depend on the location and circumstances of the incident.
How the Najm Accident Reporting Process Works
The application is designed to simplify several parts of the accident-reporting process.
Report the Accident
The driver can use the app to provide information about the accident.
Provide the Location
Accurate location information helps the system identify where the accident occurred.
Take Photos
The app supports taking photos of the accident scene as part of the reporting process.
Investigator Assignment
The system can assign an appropriate Najm investigator based on the available information and location.
Follow the Case
After the report has been created, users can follow its progress through the application.
Najm App Languages
The Najm application currently supports Arabic and English, making the service accessible to users who prefer either language.
This is particularly useful for an application dealing with important accident and insurance information.
Najm App for iPhone
The Saudi Arabian App Store listing identifies Najm as a Productivity application designed for iPhone.
Apple currently lists the app as requiring iOS 15.6 or later for iPhone.
The current App Store listing also shows the application size at approximately 115 MB, although this can change with future updates.
Latest Najm App Updates
The Najm app has received regular updates focused on stability, maintenance, performance, and usability.
Apple’s version history shows a series of updates throughout 2026, including version 14.2.21, with the listed update notes mentioning ongoing improvements and fixes intended to make the experience more stable and reliable.
Keeping an application updated can be useful when dealing with important services because newer versions may include compatibility improvements and bug fixes.
Najm App Privacy
According to Apple’s App Store privacy information, the developer indicates that the application may handle certain information for functionality and analytics.
The listed categories include location information, contact information, user content such as photos or videos, usage data, and diagnostics. Apple notes that the privacy information is based on the developer’s disclosure and has not been independently verified by Apple.
Because the app deals with accident locations and photographs, users should review the application’s privacy information and permissions according to their own requirements.
Why Location Is Important in the Najm App
Location information plays an important role in accident reporting.
Accurately identifying the accident location can help the service determine where assistance is required and support the assignment of an investigator.
If location information is inaccurate or unavailable, users may experience difficulties when trying to report or follow an accident.
What to Do If the Najm App Has a Problem
Like any mobile application, Najm may occasionally experience technical issues.
If the application is not working correctly, you can try some basic troubleshooting steps.
Check Your Internet Connection
Make sure your iPhone has a working Wi-Fi or mobile-data connection.
Check Location Services
Because accident reporting relies on location information, check that location services are enabled when required.
Restart the App
Close the Najm application and open it again.
Keep iOS Updated
Make sure your iPhone is running a supported iOS version.
Check for an App Update
Visit the official App Store listing to see whether a newer version is available.
Is Najm Available Outside Saudi Arabia?
The Najm application is intended for accidents within the company’s coverage in Saudi Arabia.
The App Store description specifically states that the service covers accidents occurring within Najm’s coverage area in the Kingdom and cannot be used for areas outside its coverage.
Therefore, users should not assume that the accident-reporting service will operate in another country.
Najm Branch Locations
The application can also help users find Najm branches through a map and provides related contact information.
This can be useful when users need to locate a nearby branch or access additional service information.
Important Information for Drivers
If you are involved in a traffic accident, make sure you follow the applicable traffic and safety procedures in your location.
The Najm application is a digital tool for reporting and following eligible accident cases; it does not replace emergency services when immediate medical or safety assistance is required.
For emergencies involving injuries or immediate danger, use the appropriate emergency service in Saudi Arabia.
Frequently Asked Questions
What is the Najm | نجم app?
Najm | نجم is a mobile application from Najm for Insurance Services that provides accident-reporting and insurance-related services for eligible users in Saudi Arabia.
What can I do with the Najm app?
The app supports accident reporting, accident-scene photos, accident-status tracking, investigator information, accident-report tracking, insurance-policy status checking, and finding Najm branches.
Does the Najm app support English?
Yes. The App Store listing states that the application supports both Arabic and English.
Is Najm available for iPhone?
Yes. Apple lists Najm | نجم as an iPhone application and currently states that iOS 15.6 or later is required.
Can I report a traffic accident through Najm?
The application provides an accident-reporting service for eligible accidents within Najm’s coverage area in Saudi Arabia.
Can I follow the accident report?
Yes. The application provides functionality for following the accident status and tracking the progress of the report.
Can I check my insurance policy through Najm?
The application provides an option to check the status of vehicle insurance policies.
Final Thoughts
The Najm | نجم app provides Saudi drivers with a convenient mobile interface for several accident and insurance-related services.
Its features include accident reporting, accident-scene photography, case-status tracking, investigator information, insurance-policy status checking, and Najm branch locations. The service is specifically intended for eligible accidents within Najm’s coverage in Saudi Arabia.
For users who drive in Saudi Arabia, having access to the official Najm application can make it easier to manage relevant accident information and follow a reported case from a smartphone.
Disclaimer
This article is for informational purposes only. App features, availability, compatibility, and service coverage may change. For official information and current service details, always refer to Najm or the official App Store listing.
